Privacy Policy

Last updated: October 4, 2024

Soulou (“we”, “our”, “us”) is committed to protecting and respecting your privacy. We are a limited liability company established in the [Country to be filled] with a registered office at [Address to be filled], and for the purpose of applicable data protection laws, we are the data controller.

This Privacy Policy sets out the basis on which we will process any personal data or usage information we collect from you, or that you provide to us, in connection with your use of our website at [website url to be filled] (our “Website”) and in connection with the Soulou App and other products and services we provide to you (together, the “Services”).

Please read this Privacy Policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. This Privacy Policy supplements any other privacy-related notices and policies we may provide to you from time to time and is not intended to override them. If you do not agree with this Privacy Policy in general or any part of it, you should not access the Website, use our Services, or otherwise provide your information to us.

Our Website and Services are not intended for children, and we do not knowingly collect data relating to children. Children must not use the Services, except where their parent or guardian has provided consent.

We change our Privacy Policy from time to time. Updates to our Privacy Policy will apply only to information collected after the date of the change. We will note on our Website when our Privacy Policy has been updated. Please check the Website regularly for notices of changes to our Privacy Policy.

1. THE INFORMATION WE COLLECT

Information you give to us

You may provide some or all of the following personal data to us by creating an account with us:

Your nickname and email address
When you create an account using third-party identity providers like Google, Facebook, or Apple, we do not read any extra profile information beyond your email.

Information we collect automatically

When you visit our Website and use our Services, we automatically collect the information sent to us by your computer, mobile phone, or other device. This information includes:

Your IP address
Device information including, but not limited to, name and type of operating system
Mobile network information
Standard web information such as your browser type and the pages you access on our Website

2. COOKIES

Some of the technologies we use may use cookies and other similar technologies on our Website and Services to collect information about your browsing activities over time and across different websites following your use of our Services. Cookies allow us to recognize and count the number of users and to see how users move around our Website and Services when they are using it. This helps us to improve our Services, personalize our Website, and tailor our advertising to be more relevant to your interests.

3. HOW THE COMPANY SHARES YOUR INFORMATION

We do not use or share your personal data with others except as described in this Privacy Policy. Specifically, we share your personal data:

With service providers and vendors for business purposes in our legitimate interests, or to perform a contract with you, such as data analytics vendors, security vendors, and website hosting vendors.
With professional advisors in our legitimate interests or as required by law, such as auditors, law firms, or accounting firms.
For legal and security reasons and to protect our services and business in our legitimate interests or as required by law, with regulators, law enforcement agencies, or relevant organizations.
With our affiliates, in our legitimate interests.
In connection with an asset sale or purchase, a share sale, purchase or merger, bankruptcy, or other business transaction or re-organization in our legitimate interests.

4. WHERE WE STORE YOUR INFORMATION

Your personal data may be transferred to, stored at, and processed in countries outside of the jurisdiction in which you reside. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy.

5. HOW LONG DO WE STORE YOUR PERSONAL DATA?

We will retain your personal data for as long as needed to provide you with the Services or to communicate with you. We may store your information in an aggregated and anonymized format indefinitely if you stop using our Services or delete your account.

6. SECURITY

We do our best to protect your personal data but cannot guarantee the security of information transmitted through any internet communication method; any transmission is at your own risk.

7. YOUR RIGHTS

Depending on the jurisdiction in which you reside, you may have certain rights in relation to your personal data, including:

Access
Portability
Correction
Erasure
Restriction of processing to storage only
Objection
Objection to marketing
Withdrawal of consent

To exercise any of these rights, please contact us at [Email to be filled here].

8. THIRD-PARTY LINKS

Our Services may contain links to other online platforms operated by third parties. We do not control such other sites or applications and are not responsible for their privacy policies or use of your information.

9. COMPLAINTS

If you have complaints about how we process your personal data, please contact us at [Email to be filled here].

10. CONTACT

We welcome your questions, comments, and concerns about this Privacy Policy or your personal data. Please contact us at [Email to be filled here].

11. LANGUAGE

Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Policy, the English language version will prevail.